PRIVACY POLICY
Melissa Wilkes-Improve Yourself ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights concerning your personal information.
Information We Collect
We collect personal information that you provide to us when you use our website ("Websites") located at https://www.improveyourself.net.au/ ("Websites") or in the course of providing our Services in person, verbally and/or in writing from time-to-time. This information may include:
Contact information such as your name, email address, phone number, and postal address.
Demographic information such as your age, gender, and location.
Health information relevant to the services you seek, such as dietary habits, medical conditions, and fitness goals (with your explicit consent).
Information about your interactions with us, such as the pages you visit on our Websites, the services you inquire about, and the products you purchase.
Enquiry details when you submit a contact form, sign up for our mailing list, request a consultation, or purchase a product.
Information you provide us through email enquiries.
Use of Your Information
We collect and use your personal information to deliver our advice, programs, or eBook downloads. We may also use your information for the following purposes:
To send you marketing communications, such as newsletters and updates about our services and products (you can unsubscribe at any time).
To respond to your enquiries and requests.
To personalise your experience on our Websites.
To improve our services and products.
To comply with legal and regulatory requirements.
Health Information
We understand the sensitive nature of health information. We will only collect and use your health information with your explicit consent and only for the purpose of delivering our services effectively.
Disclosure and Sharing
We will not disclose or share your personal information with any third party without your consent, except in the following circumstances:
To service providers who help us operate our business, such as website hosting companies and email marketing providers. These service providers are bound by contractual obligations to keep your information confidential.
As required by law or to comply with a legal process.
To protect the rights, property, or safety of ourselves or others.
Facebook Privacy
We may collect information from your Facebook profile if you choose to connect with us through Facebook. We will only collect information that you have made publicly available on your profile or that you have authorized us to access.
Data Security and Quality
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
We strive to maintain the accuracy and completeness of your personal information. You can help us by updating your information if it changes.
Cookies
We may use cookies and other tracking technologies to collect information about your use of our Websites. Cookies are small data files that are stored on your device when you visit a website. They can be used to remember your preferences, track your activity on the website, and understand how you interact with our content.
You can control the use of cookies through your web browser settings. Most browsers allow you to block cookies altogether, or to choose which cookies to accept. However, blocking cookies may affect your experience on our Websites.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy, or if you wish to request access to your personal information, correct or update your details or raise any privacy concerns you may have, please contact us at melissa@improveyourself.net.au.